Frequently Asked Questions

Everything you need to know about your Duck Head experience.

What is the standard shipping timeframe?

Orders typically process within 1-2 business days. Standard shipping via FedEx or UPS generally takes 3-7 business days depending on your location within the United States.

How do I process a return or exchange?

We offer a 30-day return policy for unworn, unwashed merchandise with original tags attached. Simply visit our online return portal to generate a prepaid shipping label.

How do I find my correct size in Duck Head apparel?

Our clothing generally follows a classic, true-to-size fit. We recommend consulting the specific size chart found on each product page for detailed measurements of chests, waists, and inseams.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and U.S. territories. We are working on expanding our reach to international customers in the near future.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.

How should I care for my Duck Head khakis?

To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low. Remove promptly to minimize wrinkling.